FAQ

Welcome to Trending-4u.com

FAQs

  • How long does it take for an order to arrive?

We will process and ship your order the same day or within 1-5 business days. Shipping time will vary based on your location, as we can't control the speed. The arrival time is between 3-5 weeks for US delivery and 5-7 weeks for International delivery due to large demand.

 

  • Which days do you ship?

Our warehouse ships orders from Monday - Friday excluding weekends and holidays. 

 

  • How much is shipping?

This depends on the product ordered, the total weight, and where we're shipping to. Shipping can range from $4.99 - $10.97 for single product, and additional shipping charge for each product ordered. On confirmation payment screen total amount will be listed before processing.

  • I ordered multiple items, why did I only received one?

Often, when you order multiple items we utilize different distribution channels. As such, many times each item will will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you

  • I placed an order but I didn't receive a confirmation email. What happened?

Kindly check your SPAM folder to see if your confirmation email was sent there. if you are still unable to find it please shoot us a line under "Contact Us" section.

  • What payment methods do you accept?

We accept all major credit cards through the Stripe powered Shopify Payment System. We also accept PayPal as well. No checks are accepted.

 

  • Why are you guys giving away free stuff?

All of our "free stuff" are promotional products. Many customers think it's too good to be true there must be a catch. The only catch is that the shipping will be at your cost.

 

  • Why are a lot of products on sale?

We work with many distributors to find the best deals for our customers.



RETURNS & EXCHANGES

  • What is the return policy?

If you want to return your item for a refund you may do so within 7 days. We do not refund shipping cost. Items can be shipped to: 8035 sw 107 Av. #114, Miami, FL 33173.

Please Note: Marked as FREE items are not returnable nor exchanged and we are not able to return any shipping charges.

Please Note: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

You can learn more about returns in our Refund Policy.

Please Note: Although many of our items ship direct from our USA warehouse in Nevada, certain "special order" items ship direct from the maker in Asia, arrive by China Post/USPS. Please allow for 3-5 weeks for replacement on special orders.

If you have a question about your return, contact us at: trendingforu@gmail.com

Best Regards, 

          ;

Trending-4u